Local media interviewed workers nearby, who described the sound of the 10in (254mm) drill hitting the train as a "loud boom", and "like when you’re drilling and you hit a stone". Reportedly workmen began running around, and a "textbook" train evacuation was carried out.

The workman was reportedly employed on the East Side Access project, and was fully qualified. An MTA spokesman added that officials on the site near 23rd Street and 41st Avenue have determined further drilling on the project is not needed.