The event was co-hosted and coordinated by Sandvik’s Surface Drilling organization, together with Distribution Management China. Sandvik Construction China stated that customer service is vital in today’s tunneling projects, as they require a supplier to not only possess life-time performance knowledge of its equipment, but this product knowledge must also be linked to application expertise, all supported by a strong dealer network backed by a global distribution system for the delivery of spares and components.

In addition, participants of the training event were shown for the first time the Sandvik DH350. This piece of equipment is brand new toChina, and will receive its official Chinese launch at BAUMA China 2012.